Disappointing Service

Am disappointed in the service I received, I added Disney Plus through the DSTV app and made payment same day however whenever I try to stream the content am sent back to subscription page. I called DSTV contact centre then they promised to look into it and resolve however it's still not resolved over 48 hours the technical team is still meant to get back to me. I called Disney Plus directly and they confirmed that the issue needs to be resolved by DSTV, am frustrated and annoyed that payment has gone through but am left without entertainment.