HH
Herman H
1 reviews | Active since May 2012
09 Jul 2016, 07:33
Disappointing!!
<p>I am quite disapointed by the fact that I had to get BLINGSTELATION that originally installed our DSTV about 2 months ago to come and see why our HD channels was not working properly. They advised me that Multichoice notified them that they distributed a bad batch LNB's and they now had to put in a new LNB which is smaller than the one that was already installed. My frustration is the fact that I had to pay R450 call out fee because of your so called "bad batch" when in fact I did not pay any less than anyone who got the "new" LNB and not having to call someone out. Surely now I can "recall" this R450 from Multichoice? Please call me. Thank you</p>
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
11 Jul 2016, 09:56Dear Herman
We would like to thank you for taking our call today.
As we're committed to assisting, please provide us with the required information.
We have forwarded a response to your personal email address where you can respond with this information.
Thank you for making us aware of this situation.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply11 Jul 2016, 09:56
Official
Dear Herman
We would like to thank you for taking our call today.
As we're committed to assisting, please provide us with the required information.
We have forwarded a response to your personal email address where you can respond with this information.
Thank you for making us aware of this situation.
Kind regards
Dinah
Best regards,