LB
Londiwe B
1 reviews | Active since May 2023
26 May 2023, 08:48
Disappointed with Multi Choice
I’m just raising my dissatisfaction in the manner which Multichoice has handled my query.
On the 25th on April 2023 I mistakenly made a payment of R1493.00 instead of R149 immediately I notified Multichoice on this error on my side they contacted me same day and advised me of the requirements needed for the refund to be processed, I sent the required documents. They advised me my refund will be processed in 3-5 working days and still I have not received my refund back a month later. ***2 ,***0, ***6 Multi choice please pay back my money!!!!!!.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 May 2023, 08:59Hi Londiwe Barnabas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 May 2023, 08:59
Official
Hi Londiwe Barnabas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 May 2023, 11:45Hi Londiwe,
Please provide us with your customer number/ID number so that we can access the account.
Kind regards,
DStv: Hello Peter Team
Please provide us with your customer number/ID number so that we can access the account.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 May 2023, 11:45
Official
Hi Londiwe,
Please provide us with your customer number/ID number so that we can access the account.
Kind regards,
DStv: Hello Peter Team
Please provide us with your customer number/ID number so that we can access the account.
Kind regards,
DStv: Hello Peter Team
Best regards,