iG
itumeleng G
1 reviews | Active since Sept 2014
06 Apr 2021, 18:03
Disappointed with DSTV Box Office
On Sunday the 4th April. I rented a movie on box office, with the payment method via account. The R40 novie rental was indeed added onto my account. However the movie was never loaded/available to watch..I called contact centre on Monday 5th April, the only assistance was that I should unplug the decoder for about 5 minutes and plug it back again. I did that still nothing. I sent an email seeking help still no assistance nor response.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Apr 2021, 18:15Hi Itumeleng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Apr 2021, 18:15
Official
Hi Itumeleng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team