1 reviews | Active since Dec 2016
Disappointed Newbie:(
<p>I went to DSTV Multichoice (Maponya Mall) yesterday to go and buy a decoder and dish and get it installed. I was told to go make my purchase at Pick n pay Maponya Mall. I went to Pick n pay maponya mall and made my purchase. I was then told installation would happen Sunday morning and that I should make sure I'm home. I then paid my subscription as installation was promised Sunday morning. It is now Sunday evening and there has been no installation. I've tried to call pick n pay Maponya mall and there is no response. I've tried to call the man who would be installing and he kept giving story after story. As a new client to Multichoice, I am utterly disappointed in their service. Makes me wonder what the future holds if the beginning of our relationship has been this bad.....I thought I'm dealing with professionals, not *****. Unhappy Customer!!!!</p>
Dear Nonhlanhla Dhlamini
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Nonhlanhla Dhlamini
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Nonhlanhla Dhlamini
We sincerely apologise for the frustration and inconvenience you have experienced with our service.
Thank you for taking our call, as discussed the Installer was in touch with you and have made arrangement to assist you.
Please let us know if you are not happy with the outcome once they have been to your residence.
We will gladly assist.
Regards
Elna
Best regards,
Dear Nonhlanhla Dhlamini
We sincerely apologise for the frustration and inconvenience you have experienced with our service.
Thank you for taking our call, as discussed the Installer was in touch with you and have made arrangement to assist you.
Please let us know if you are not happy with the outcome once they have been to your residence.
We will gladly assist.
Regards
Elna
Best regards,
