DISAPPOINTED IN DSTV SERVICE

I've been a client of DSTV for a long time and in 2019 towards the end they started billing items I have no idea of and now they have deactivated my account saying I owe R2300. I have no idea where that is accumulating from.

Yesterday I was on the phone for over 2hrs talking to the consultant who could not solve my issue and the supervisors to deal with this issue where on meetings not attending to my issue. After spending 2hrs on my airtime..my issue was still not resolved.

As a client, I feel disrespected and not treated fairly and on top of that, the services have been disconnected without proper explanation. I'm extremely disappointed with the service I received from DSTV