IM
Immaculate M
1 reviews | Active since Nov 2022
15 Aug 2023, 17:39
Disappointed & HURT.
I am so disappointed with their services for the past 2 months that I have been paying for Catch up I haven't been able to eve use that service, called their call center several times but it's useless. They just told me that I'm not the only customer that is complaining & there's nothing they can do about it. That time I am paying for their services in full. This is not fair, I have sent them several emails & they have never bothered to even email me back or at least call me back.
I am sooooo disappointed...
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Aug 2023, 17:44Hi Immaculate,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Aug 2023, 17:44
Official
Hi Immaculate,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Aug 2023, 14:19Hi Immaculate,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 065*****19 with a *** and could not get hold of you.
Please send us a detailed email regarding your query to *** for assistance.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 065*****19 with a *** and could not get hold of you.
Please send us a detailed email regarding your query to *** for assistance.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Aug 2023, 14:19
Official
Hi Immaculate,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 065*****19 with a *** and could not get hold of you.
Please send us a detailed email regarding your query to *** for assistance.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 065*****19 with a *** and could not get hold of you.
Please send us a detailed email regarding your query to *** for assistance.
Kind Regards,
DStv: Hello Peter Team
Best regards,