TK
Tiisetso K
1 reviews | Active since Mar 2024
12 Mar 2024, 19:34
Disappointed DStv internet customer
Hi.. I'm very disappointed with the service at DStv. I app**** for their internet in early Feb, unfortunately, prior to using the router our electricity was disconnected for 3 weeks. What is disappointing is the reluctancy to assist. I have been calling & sending emails for the past 2 weeks to no avail. However, they want me to pay for services they did not provide. In essence they are in breach of the contractatual terms that we agreed upon .
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Mar 2024, 19:58Hi Tiiseto,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Mar 2024, 19:58
Official
Hi Tiiseto,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 Mar 2024, 18:47Hi Tiiseto,
We have tried to contact you on ***, with no success.
Kindly be advised that the system does not have an option to disconnect the services on contract. For data to be allocated to the account, please settle the amount of R119.29.
You can further contact us on ***.
Kind regards,
DStv: Hello Peter Team
We have tried to contact you on ***, with no success.
Kindly be advised that the system does not have an option to disconnect the services on contract. For data to be allocated to the account, please settle the amount of R119.29.
You can further contact us on ***.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Mar 2024, 18:47
Official
Hi Tiiseto,
We have tried to contact you on ***, with no success.
Kindly be advised that the system does not have an option to disconnect the services on contract. For data to be allocated to the account, please settle the amount of R119.29.
You can further contact us on ***.
Kind regards,
DStv: Hello Peter Team
We have tried to contact you on ***, with no success.
Kindly be advised that the system does not have an option to disconnect the services on contract. For data to be allocated to the account, please settle the amount of R119.29.
You can further contact us on ***.
Kind regards,
DStv: Hello Peter Team
Best regards,