Disappointed Customer

DSTV cut off my services as I'm expected to pay for services that I am not responsible for. My balance was abnormal when I called to check I was told someone had activated a new explorer and is on a premium under my name. The call was on 5th June the person had all my details and pretending to be me. Dstv said they were going to listen to the call and come back to me I ended up going to the center to try and resolve the matter after they had debited R1323 from my account. I don't afford premium to start of with now that they realised I reversed the amount they cut my services which was also off when the second decoder was activated. It's really a hustle with Dstv never you never enjoy their services always a problem