DISAPPOINTED CUSTOMER

Very disappointed with Multichoice, apparently I owe them I don't know how whr as in 2019 May I called to cancel my subscription, first bad service second double debit no3 add on that i know nothing about. I've advised the urgent I was with to cancel my subscription including insurance because I had to relocate in another area. I've received and SMS in 2019 July of subscription being cancelled and later in November I received cancellation SMS for the insurance. Now 2years later they call me to tell me that I owe them, what sick nonsense game are they playing in?? I've sent emails to multi choice and I was promised that they will pull the records till today they haven't but keep on annoying me with their phone calls. Now I just spoke to a lady who didn't even mantioned her name, telling me if I don't pay that money they will be an increase like what the HELL DSTV. I WANT YOU TO LNOW YOU'VE LOST A CUSTOMER AND I WAS PLANNING ON REINSTATING MY SERVICE BUT CLEARLY YOU DONT NEED MY MONEY. NOW LEAVE ME THE HELL ALONE, AND GET THIS SORTED LET UR ACCOUNT SERVICES CALL ME NOT PEOPLE WHO DONT KNOW THEIR STORY. AND I DONT KNOW HOW DO I OWE THEM WHILE THEY WHR DEBITING MY ACCOUNT