MM
Mark M
1 reviews | Active since Feb 2022
26 Feb 2022, 10:12
Disappointed customer
I canceled my decoder subscription which was done as my decoder is no longer active, I was then debited for March subs even though DSTV is not providing me with a service? I called in to get my money refunded and I was advised it will be escalated to confirm if I should be refunded?Please explain to me what needs to be confirmed money was taken from my account for a canceled service?
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Replies (1)MM
Mark M's updateReviewer Update
26 Feb 2022, 22:06I've only received a generic response an no actual feedback? I've been a dstv subscriber for many years and always payed on time and the level of service I am receiving now is a disgrace.
MM
Mark M's update26 Feb 2022, 22:06
Reviewer Update
I've only received a generic response an no actual feedback? I've been a dstv subscriber for many years and always payed on time and the level of service I am receiving now is a disgrace.