MO
Maxwell O

1 reviews | Active since Jun 2020

21 Jun 2020, 12:07

Disappointed... Bad service... No assistance

Very bad service from Multichoice I'm placed on hold for 30 minutes without getting any assistance.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jun 2020, 12:39
Official
Hi Maxwell Ollyn, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MO
Maxwell O's update22 Jun 2020, 18:55
Reviewer Update
Bad bad service..... I need a cancelation immediately!!!!

45 minutes on the phone. Placed on hold with no assistance . I got a call from one of the ladies from complaints last night and she promised to call me back today at 11 am to reconnect the service. She didn't call as she promised


I just phone multichoice back spoke to one of the consultants and I was placed on hold for 10 minutes 1st time second she placed me on hold for 29 minutes and thereafter she dropped the line


I wanna cancel my contract with immediate effect!!!! I can't deal with such bad service