Disappointed and Disgusted Loyal Customer

I am disgusted with the way Dstv treat loyal customers. I fell behind on my account due to retrenchment and loss of income and received a sms from Dstv to pay R595 to reconnect. I finally managed to get enough money to pay and went to Multichoice N1 City Cape Town on 9 Oct 21 to pay the account only to be told I need to pay R884 to reconnect my account. I told the agent I only have R600 as per the sms I received and she told me I could pay R550 and they will reconnect me. I paid the amount and my Dstv was reconnected. On the 13 Oct 21 I received another sms saying my Dstv was disconnected and to pay R354 to reconnect. I literally had Dstv for four days only and I was right back where I started with no Dstv. I wasted my money, time and effort going through this process and I am angry at how Multichoice ******s and treat loyal customers. I want my money back and to cancel my account!!