1 reviews | Active since May 2016

11 Sept 2020, 19:12

DISAPPOINTED AND DISGUSTED!!!

Once again, I'm being held to ransom by DSTV multichoice due to the incompetence of their call sl Centre agents not informing of all the the implications of accepting a special being flighted.

I'm now forced to pay a pro-rata fee having not been informed it will be required. I am also suppose to pay installer to and fix my decoder connections and cherry on top I cannot even access the online offerings.

It is seriously time for them to get some competition as they are continuously treating us as clients like ****.

Been waiting for a manager to call me back since after 16h30 this afternoon.

Really HIGHLY FRUSTRATED AND DISCUSTED. I spent more than R200 airtime on useless service to their call Centre.

DISGUSTED PERSONIFIED!!! Is an understatement.

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Replies (1)
's update22 Sept 2020, 19:24
Reviewer Update
So I received a callback and nothing thereafter, it is going on two weeks now and still I'm waiting to hear what the verdict is and what exactly was sold to me. Still not impressed with Multi choice one bit.