DISAPPOINTED AND DISGUSTED!!!
Once again, I'm being held to ransom by DSTV multichoice due to the incompetence of their call sl Centre agents not informing of all the the implications of accepting a special being flighted.
I'm now forced to pay a pro-rata fee having not been informed it will be required. I am also suppose to pay installer to and fix my decoder connections and cherry on top I cannot even access the online offerings.
It is seriously time for them to get some competition as they are continuously treating us as clients like ****.
Been waiting for a manager to call me back since after 16h30 this afternoon.
Really HIGHLY FRUSTRATED AND DISCUSTED. I spent more than R200 airtime on useless service to their call Centre.
DISGUSTED PERSONIFIED!!! Is an understatement.
