1 reviews | Active since Nov 2018
Disappointed 😞 and Angry 😠😡 👿 😤
I paid my DSTV subscription on the dstv App as i always do on the 28th. This time around comes the 2nd of July my viewing is suspended, i called explaining to the call center that i have already paid but u suspended my account. I was furious 😠😡 ended up asking for the Manager or Supervisor since no one can give an explanation. The Manager requested that i send proof of payment since the funds haven't appeared on their side aswell, mind u ...i have kids their on holidays u can't be telling them they can't be viewing TV because the account is suspended!..I did send proof of payment online 🙄 and i was told it will reconnect automatically ones they receive the PoP...it's Wednesday morning today i still can't view and remember it also suspens the internet as their my service provider...
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
