TP
Thami P
1 reviews | Active since Oct 2017
10 Dec 2024, 10:09
Disappointed 😞
Hi,I have a big problem with dstv I paid my account double on the 15th Nov 2024 I phoned them chat with them on their chat platform send them numerous emails Then they asked me to send which is my ID copy,Proof of payment which i did then I was told i should wait for 7 to 14 day which expired yesterday the 09th Dec 2024 i contacted them again then was asked again to resubmit the very same documents which makes me very disappointed in them refunding my money
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DStv (MultiChoice)'s replyOfficial
10 Dec 2024, 10:14Hi Thami,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Dec 2024, 10:14
Official
Hi Thami,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team