Disappointed

I have been trying to get hold of this number with no luck ***, you hold for over 30min. Around June/July, I cancelled by subscription and I asked if I was going to inquirer any costs/charges by doing so and I told told that there will be none. Now fast forward Nov 29, I got an sms from TCR to settle a balance of R106.16. Whats that amount for? I do not have any business with you. Even on the whatapp chat on this number ***, they never showed me this balance. Could this be a ****? I want a breakdown of how you got to the amount and for what exactly. I do not owe you anything. My package has been disconnected July. I am not happy with this and I am not going to pay.