DISAPPOINTED 😥

I just called dstv a few minutes ago spoke to lady called Nomfundo she was chewing on my ear. She kept putting me on hold unnecessarily. Simple question how much should i pay for December as im going to activate a new decoder. She put me on hold again. Next thing a voice message that they are closed without her finishing my call 😢😡 it's not a free call i know. I worked a year at multichoice and i know what is customer service very well. What i received from Nomfundo was pure poor, if she didn't know easy let ke ask someone thank to put me on hold and drop me. I stand to br corrected however according to mu knowledge the call center closes at 23:00. I'm really not happy about her behavior. I'm not her sibling that she can chew while speaking with me😡😡😡