KN
Kegomoditswe N

1 reviews | Active since Aug 2022

01 Feb 2024, 08:06

disappointed

Thank you for helping us with tha previous case concerning Vodacom. We have another problem with DSTV our two Decoders are not working and my father went to Wonderpark DSTV on the 9th of January with the decoders and they told him that the decoders has been fixed unfortunately they work only for two days. Toady the 30th he went there again and when he arrived home still they are not working my mother called them and they told her to pay 590 and he asked them why because this problem was fixed last year October and she did pay 500 now is the same problem they guy that my mother spoke to he did hang upp the phone and my mother called DSTV call center and they told her that they can't help her because is the wires she told them that she did pay 500 last year October wires were installed by them not us how can it become our problem cos it was them that installed them it shows that is going to be our life time problem so that they can gain from my parents and both of them are not working my father he is a pensioner and my mother she is ill my mother s ID no is *** Kelebogile Nkoe Cellphone ***and residing at 26Foxcroft Ave the Orchards.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Feb 2024, 08:32
Official
Hi Kegomoditswe, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team