WJ
Willie J
1 reviews | Active since Oct 2014
05 Jan 2016, 20:33
Disappointed
Good day<br> <br> I'm very disappointed in DSTV! <br> <br> My accounts was paid long before the due date and when I draw my statement now online, it shows the total balance of -R771.27 (which means it is credit). I also didn't get any SMS messages to say that my account is in arrears or whatever the case might be.<br> My single view decoder *** was \scrambled"tonight - error E16/4<br> Now"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Jan 2016, 07:18Hello willievj,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply06 Jan 2016, 07:18
Official
Hello willievj,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,