cM
charlene M
1 reviews | Active since Aug 2015
28 Nov 2017, 14:47
DISAPOINTING.
I CALLED AND SPOKE TO UTHIKA TODAY AT 13:15 WHOM IS VERY RUDE AND SEEMS THAT SHE DOES NOT WANT TO GIVE PERFECT SERVICE OR SERVICE THAT IS EXTRAORDINARY TO BENEFIT THE DSTV CUSTOMER.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Nov 2017, 15:23Dear Charlene
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Nov 2017, 15:23
Official
Dear Charlene
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
29 Nov 2017, 13:18Dear Charlene
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that you have been assisted and that the billing on your account has been corrected and adjusted accordingly.
You were advice on the next amount due and that your service is active on the DStv Family Package with extra view as requested.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply29 Nov 2017, 13:18
Official
Dear Charlene
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that you have been assisted and that the billing on your account has been corrected and adjusted accordingly.
You were advice on the next amount due and that your service is active on the DStv Family Package with extra view as requested.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,