ZM
Zoya M

1 reviews | Active since Apr 2018

10 Apr 2020, 09:46

Disapointed

In a time of total lock down i feel like DSTV could have given leniency on all payments of accounts we have been loyal to then but now in a time when its dangerous for me to go out DSTV as now disconnected viewers like myself instead of keeping us connected and giving us an extention on our payment at least until this lock down is over. To many as myself DSTV was our entertainment and a big part of us being in touch with the pandemic going on. In times like this its clear that DSTV puts payment first instead of rewarding loyalty. I know that DSTV is a bussiness and needs to run but its not like viewers as myself dont want to pay its just due to conditions out there its not possible for payment right now. All i would like to say is DSTV instead of many other cheaper options out there I choose you and you have left me nothing but dissapointed its a huge shame

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Apr 2020, 11:25
Official
Hi Zoya, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
ZM
Zoya M's update10 Apr 2020, 15:40
Reviewer Update
Thank You
ZM
Zoya M's update12 Apr 2020, 11:23
Reviewer Update
Hi
I think you are missing my point completely and the reason i say this is because my complaint was about keeping us connected during this lock down and payment for this time of connection will be made by myself after the lock down has ended its not about the price its about the delay in payment during this lock down