Dineo the star

So my decoder decided to switch off on the evening of 23/01/18. From there I have been getting run-around from both the call center and 2 DSTV agencies. None of them were willing to listen to my problem rather they made me feel like I am making up stories. After taking this up with the DSTV twitter team, I was advised to go to Multichoice service center in Randburg. I was assisted by Dineo on Sunday 28/01/18 on counter 51. Dineo listened to my story to understand not to respond. She then offered a workable solution. After almost a whole week of bad service and attitudes, Dineo became a star of my week and because of her I am a happy customer. I hope her colleagues will learn from her awesome service as we need more people like her.