1 reviews | Active since Jul 2011
DINAH - HOW CAN YOU GIVE ME MISINFORMATION FROM THE TECH TEAM ?????
ARE THE TECH TEAM IMBECILES? IS THIS REALLY WHAT THEY TOLD DINAH? OF COURSE THE EXPLORA HAS THE NEW SEASON SEARCH FUNCTIONALITY? WHAT DO YOU THINK I WAS COMPLAINING ABOUT ?????
THIS WAS WHAT I COMPLAINED ABOUT
How is a customer supposed to know when a new season has started? Your Explora new season search does not work. THE VOICE Episode 1 is on tonight and the ExPLORA does not pick it up as a new season. Your mobile app does not have a new season search. I have emailed and got no response. Why do i end up having people telling me things have started on dstv and when i get to view i have already missed a view episodes as your new season searches DO NOT WORK !!!!!
AND THIS IS THE RESPONSE I RECEIVED FROM DINAH !!!!!!! -------------------------------------------------------------------------
Official private business reply Good day Linda
Thank you for your time and patience.
As per the feedback received from the technical team. This feature is currently not available in the Explora.
Kind regards
Dinah
Dear Linda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Linda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
