1 reviews | Active since Oct 2016
Digusting customer service
<p>On Sunday 9th Oct 2016, we called Dstv customer service 4 to which our calls were transfered to agent's who cut the call. We phoned in another 3 times to which *********** and unhelpful agents refused to assist us with sending signal ad that was the problem we were experiencing. It is utterly pathetic that such a huge company displays such unsightly behavior. Does Dstv plan to reimburse us for money used to contact them after calls were disconnected. Then we paid for the full bouquet only to find out we were given the select package what utter ***********ence. Its sickening honestly.</p>
Dear Annestacia Maharaj
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Annestacia Maharaj
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Good day Annestacia
We tried to contact you today but could not reach you.
It is with great regret that we received your complaint regarding the poor customer experience. Please accept our deepest apology for this inconvenience. We take pride in our customer satisfaction and this is not in line with our values.
As part of our continuous strive for excellent service, we would like to hear from you if you can now access all your DStv Premium channels.
Please feel free to contact us anytime with your feedback and should you require any further assistance.
Thank you for taking the time and bring your concern to our attention.
Best regards
Dinah
Best regards,
Good day Annestacia
We tried to contact you today but could not reach you.
It is with great regret that we received your complaint regarding the poor customer experience. Please accept our deepest apology for this inconvenience. We take pride in our customer satisfaction and this is not in line with our values.
As part of our continuous strive for excellent service, we would like to hear from you if you can now access all your DStv Premium channels.
Please feel free to contact us anytime with your feedback and should you require any further assistance.
Thank you for taking the time and bring your concern to our attention.
Best regards
Dinah
Best regards,