Different Amounts of arreas
Multichoice is full of **** now.. I think the CEO must step down.. I paid R250 for a downgrade and my services were valid for just 5 days. After that I called again asking for the Family Package and I was told that, what I paid doesn't cover for that.. I then asked for Eazy View and then I was told to make a payment of R5, and now when I go pay, they telling me that I must pay R44 for what though? I wouldn't recommend Multichoice to anyone, I think I must get myself Open View.. I'm extremely ****ed off.
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DStv (MultiChoice)'s replyOfficial
09 Mar 2016, 19:48Hello Dorka10111,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We have tried to call you for 2 days but our calls go unanswered. Please do not hesitate to contact us should you still need clarity on regarding your account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us. You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Zamani
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We have tried to call you for 2 days but our calls go unanswered. Please do not hesitate to contact us should you still need clarity on regarding your account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us. You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Zamani
DStv (MultiChoice)'s reply09 Mar 2016, 19:48
Official
Hello Dorka10111,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We have tried to call you for 2 days but our calls go unanswered. Please do not hesitate to contact us should you still need clarity on regarding your account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us. You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Zamani
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We have tried to call you for 2 days but our calls go unanswered. Please do not hesitate to contact us should you still need clarity on regarding your account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us. You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Zamani