Multichoice ignored my query
Till now.
So disgusted
Helpful (0)
Replies (3)
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Replies (3)
DStv (MultiChoice)'s replyOfficial
11 Nov 2022, 10:11
Hi Vuyelwa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Nov 2022, 10:11
Official
Hi Vuyelwa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, DStv: Hello Peter Team
Best regards,
VN
Vuyelwa N's updateReviewer Update
11 Nov 2022, 13:18
That's all you say
VN
Vuyelwa N's update11 Nov 2022, 13:18
Reviewer Update
That's all you say
DStv (MultiChoice)'s replyOfficial
12 Nov 2022, 11:29
Hi Vuyelwa,
We apologize for the delayed response.
Kindly be advised that your contract was terminated due to non-payment, as a result, the account was left with an outstanding balance of R 761.06. The outstanding balance is for contract charges (Decoder and Installation) until the contract was canceled.
The amount to reconnect your account is broken down as follows:
- Outstanding balance: R761.06 - Reconnection fee: R50.00 - DStv Compact Plus subscription from 12 Nov 2022 to 26 Nov 2022: R318,88
Total - R1129.94
Kind regards, DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Nov 2022, 11:29
Official
Hi Vuyelwa,
We apologize for the delayed response.
Kindly be advised that your contract was terminated due to non-payment, as a result, the account was left with an outstanding balance of R 761.06. The outstanding balance is for contract charges (Decoder and Installation) until the contract was canceled.
The amount to reconnect your account is broken down as follows:
- Outstanding balance: R761.06 - Reconnection fee: R50.00 - DStv Compact Plus subscription from 12 Nov 2022 to 26 Nov 2022: R318,88