didnt bill my account

Item: DStv (MultiChoice)
Rating: 2
Author: Gerald M

multichoice didnt debit my account because of their new billing system they give me no notification and now they want to double debit me....its their fault why must i be punished there was funds available in my account

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Replies (1)

DStv (MultiChoice)'s replyOfficial

26 Sept 2015, 11:59

Hello geraldm,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply26 Sept 2015, 11:59

Official