1 reviews | Active since May 2012
Did not repair my DSTV installation
I called out a DSTV technician who came and looked at my setup, he guaranteed that the cables dish and LNB was in working order and that the problem was with my DSTV decoder.<br> <br> I had the DSTV decoder tested and there was no issue and asked DSTV to even swap out the decoder because of my issue. The new decoder was tested and working 100%, when i got home I was faced with the exact same problem. The technician obviously completely **** to me and there is an existing issue with the setup. <br> <br> On top of that they dropped and lost a not for the LNB bracket which they told me they replaced. Upon checking I found they had not replaced the nut. <br> <br> lastly they were nearly 2 hours late. This is pathetic service and I have wasted 350 Rand for no service.
Dear Bradley
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Dear Bradley
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter