BJ
Bianca J

1 reviews | Active since Jan 2017

04 Jan 2017, 07:16

Diagusting service

<p>So this is my last resort..... i have phoned numerous times to complain about the sam story over and over and over and over and over and over and over again..... I have the new price lock with dstv explora and opted for the option without instillation...... so i have been charged AGAIN for the wrong product. After speaking to several supervisors i am still waiting for promised emails.... I am also in credit with DSTV and have several times asked that this credit be decucted on my next debit order.... bit wait... SUPRISE!!!!! Empty promises as usual..... i ma so sick of DSTV really the worst company I have ever dealt with... really considering legal action as this has been going on for MONTHS...... all the adds pride themselves on customer service well obviously this is not the case....</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jan 2017, 08:29
Official

Dear Bianca

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jan 2017, 13:29
Official

Good day Bianca

Our Price Lock team has been trying to get hold of you.

Kindly expect a call from them once more to provide you with the feedback.

Thank you for taking the time to contact us.

Best regards

Dinah

Best regards,