DEPLORABLE SERVICE BY DSTV.

Begining of October i receive an sms notification that my pacgage will be discontinued and i need to respond with an sms to a said number in order to be assisted to MOVE to another package. On October 8th I smsed MOVE to the number and never received any response back. Cut to 29th Oct my service has been deactivated even though its paid up, i then called their and stayed online for 10 minutes to be told to send through proof of payment and services will be activated after 5 minutes. An hour later still no service and i call again to be told they have received the POP but cant reactivate my service and that i need to sms MOVE again to get assistance, and that they will only respond after 24hrs. DSTV's treatment of its PAYING customers its deplorable to say the least!!!