Delisting at the credit bureaus

<p> I have been struggling to get my name cleared from DSTV after they have made the mistake to put my name up on the experian database.</p> <p> </p> <p>After much fight my name has been cleared at DSTV but still appears on the experian database and i say NO ONE at DSTV can put me through to speak to a consultant at the delisting ********** <p> </p> <p>This was sent me on the 1st of August.</p> <p> </p> <p>Dear Valued Customer<br /> <br /> CASE NUMBER: ********** </p> <p>Thank you for contacting the DStv Billing and Collections Team.</p> <p>Please refer to attached paid up letter as requested, A request was emailed to all bureaus on 25/07/2016 the for a Full Clearance no traces of arrears from Multichoice.</p> <p>Subscriber can follow up within 7 working days.</p> <p> </p> <p>I have followed up on my query today on the 11Aug 2016 and still experian havnt recieved any instructions from DSTV to remove my name from their database.</p> <p> </p> <p> </p> <p> </p>