Delisting

<p>Iam not very happy with the service I have received, I have been a dstv customer for a long time and has never missed a payment, i went over to the explorer price lock payment plan and gave the consultant my Banking details to do a debit order, the first month the debit order did not go off and i thought it was because i had paid my previous PVR subscription that months then the next month when my debit order didn't go off I called in to find out what was going on I was informed by you employee that my banking details was taken down incorrectly. Is this my mistake or yours? After that i immediately payed the outstanding amount of R2700 and corrected my banking details. the debit order has been going of for 4 month's now. But now my problem is I have a excellent credit score but thanks to your *********** employee's I cant apply for a loan. I am busy with a finance application and they informed me that you listed me as a bad payer on ITC and that there is still an outstanding balance of R1700 on my account but on DSTV self service there is nothing owing by me. Please send me a letter that there is no amount outstanding by me and take me of ITC for being a bad payer. I emailed the delisting deparment and did not receive any feedback.You need to send me a letter and take me off ITC ASAP as it was not my mistake but yet iam being penalized</p> <p> </p>