MN
Martha N
1 reviews | Active since Sept 2009
08 Feb 2021, 04:03
Delayed Refund
A request fir a refund was lodged in the 92 Feb 21 yet to date the funds have not been made to my bank account. May I please have an urgent feedback regarding the reason for the delay. The consultant who assisted me with this refund did a great job in professing and I would like to understand the reason for the delay please. Your urgent response will be highly appreciated.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Feb 2021, 07:37Hi Martha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Feb 2021, 07:37
Official
Hi Martha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
MN
Martha N's updateReviewer Update
09 Feb 2021, 13:11Can. mULTICHOICE confirm when will the funds reflect into the correct bank account as per the submitted bank statement and proof of transaction displaying the account number from which the initial over payment was made .
yesterday I did receive a call from a gentleman who had promised to follow up and revert back to me today however I have heard anything from the company know have received any funds may I urgently have feedback as to when will the refund be made .
I fail to understand how was the error made after I had been requested to submit both my bank statement and the proof of transaction with the correct bank account number I need feedback urgently please
yesterday I did receive a call from a gentleman who had promised to follow up and revert back to me today however I have heard anything from the company know have received any funds may I urgently have feedback as to when will the refund be made .
I fail to understand how was the error made after I had been requested to submit both my bank statement and the proof of transaction with the correct bank account number I need feedback urgently please
MN
Martha N's update09 Feb 2021, 13:11
Reviewer Update
Can. mULTICHOICE confirm when will the funds reflect into the correct bank account as per the submitted bank statement and proof of transaction displaying the account number from which the initial over payment was made .
yesterday I did receive a call from a gentleman who had promised to follow up and revert back to me today however I have heard anything from the company know have received any funds may I urgently have feedback as to when will the refund be made .
I fail to understand how was the error made after I had been requested to submit both my bank statement and the proof of transaction with the correct bank account number I need feedback urgently please
yesterday I did receive a call from a gentleman who had promised to follow up and revert back to me today however I have heard anything from the company know have received any funds may I urgently have feedback as to when will the refund be made .
I fail to understand how was the error made after I had been requested to submit both my bank statement and the proof of transaction with the correct bank account number I need feedback urgently please