delayed feedback from call centre manager
I chatted to a consultant on Monday regarding my account.
There is some kind of misunderstanding.
Please contact me urgently otherwise i will take this further than just hello peter.
you guys are inconveniencing me, having to log on to hello peter. Please deal with me immediately.
Otherwise there will be consequences.
Dear Kashifa
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Kashifa
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Kashifa
Thank you for taking my call. As discussed your payment date is the 3rd of every month, your payment must reach on or before your payment date.
To reconnect your service; kindly pay R259.03 excluding the reconnection fee this will allow you to view till 2nd of September. Should you wish to pay in advance you can then pay R624.03 (R259+ R365 ) to view till 2nd October.
Hope the above clarifies. Thank you for taking your time to contact us.
Regards
Elna
Best regards,
Dear Kashifa
Thank you for taking my call. As discussed your payment date is the 3rd of every month, your payment must reach on or before your payment date.
To reconnect your service; kindly pay R259.03 excluding the reconnection fee this will allow you to view till 2nd of September. Should you wish to pay in advance you can then pay R624.03 (R259+ R365 ) to view till 2nd October.
Hope the above clarifies. Thank you for taking your time to contact us.
Regards
Elna
Best regards,