KR
Kentse R

1 reviews | Active since Dec 2016

21 Jan 2021, 13:57

delayed delivery, empty promises, ***********

almost two months later i have not received my price lock decorder. it`s annoying that i have to do a follow up when i get promised a feedback that never comes through from DSTV staff. I have been doing follow up weekly and get same nonsense of an answer like we have escalated your query or we have re-escalated your query" even now i am writing on hello peter to make people aware that DSTV doesn't keep promises and their service is horrible. They don`t take customer service, it is loaded of *********** bunch of people that i dealt with from Twitter to emails but non of the have came with a solution. I will not let go of this until my decorder is delivered because my credit score has declined due to this application. Annoyed to the core!!!!!!!!!!!!!!!!!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jan 2021, 16:02
Official
Hi Kentse Racoco, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,