MD
MAHOMED D
1 reviews | Active since Dec 2013
03 Sept 2024, 20:52
Delayed claim process
Do not take out the Device Care Plan insurance policy with dstv that covers the installation. Firstly, if you lucky, it will take 48 hours for them to respond to your email and another 48 hours for the installer to come and sort out the problem. You will be without dstv for a week. It's impossible to contact them telephonically if you need to speed up the claim process.
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DStv (MultiChoice)'s replyOfficial
03 Sept 2024, 20:54Hi Mahomed,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Sept 2024, 20:54
Official
Hi Mahomed,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team