tM
thabo M

1 reviews | Active since Jul 2014

26 Jan 2018, 12:49

De*****ed by Multi Choice on Box Office #BoycotteDSTV

As a DStv account holder/customer I normally rent box office via my cheque bank account, I've been renting movies since I got the explorer. I tried renting a movie for my son now and i received a SMS saying I owe -R35.00 of which I last rented a movie on the 19 December 2017 after I topped up my account leaving me with a balance of R70.00 as per received sms by DStv. I called DStv to enquire about the balance of money I still have in my account, on discussion with the Consultant she checked and only to find the a finance administrator by the name of (Molatelo Kgole) keeps doing reversals on my account : R70 (12/08/17) R140 (08/07/17) R35 (26/5/2/17) R70 (26/5/2017) all these reversals were done with out my knowledge. The consultant assisting me picked up that (M Kgole) again credited my account on the 23/01/2018 with the R140 and R70 reversaled last year. Why is DStv finance busy reversing and crediting without ones knowledge. Now I can't rent movies because of a selfish person who feels they can inconvenience ourselves by doing as they please with our accounts. I don't owe multi choice, multi choice owes me R70.00 credit on my box office. This is ********** DStv

DStv you are starting to be a serious life inconvenience period.......... #BoycotteDSTV

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2018, 16:03
Official

Dear Thabo

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team