NL
Neil L
1 reviews | Active since Mar 2009
13 Oct 2020, 12:23
Decoder transfer into someone else's name, I THINK NOT...!!!
pathertic service yet again, no wonder i am no longer a dstv subscriber. We cannot complain about the service if there is none!!!
i have been trying for two weeks to get my decoder transferred onto my father-in-law's name, in order to watch DSTV on his extraview. I have been on the phone for more than 2 hours in total, and sent probably 7 different emails with ALL documentation probably duplicated 3 times!!!
ABSOLUTELY USELESS...!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Oct 2020, 12:52Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply13 Oct 2020, 12:52
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NL
Neil L's updateReviewer Update
13 Oct 2020, 14:45Thank you, perhaps next time i should start with HelloPeter complaints before logging any DSTV request. It seems to be the quickest response time...! It's still not working though.
NL
Neil L's update13 Oct 2020, 14:45
Reviewer Update
Thank you, perhaps next time i should start with HelloPeter complaints before logging any DSTV request. It seems to be the quickest response time...! It's still not working though.