SM
Setente M
1 reviews | Active since Apr 2017
27 Aug 2018, 16:25
DECODER RECONNECTION
I had a price lock account with multichoice which I settled and requested to be moved to the normal subscription. I tried several times and customer service told me that they escalated the matter as they tried on their side to reconnect but it does allow them to. Can you please help me because now I'm like a person who doesn't have dstv.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Aug 2018, 17:35Dear Jakes Motloung
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Aug 2018, 17:35
Official
Dear Jakes Motloung
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Aug 2018, 17:00Good day Jakes
Thank you for taking my call today.
I apologise that your request was not processed on time.
As discussed, please send us your request for the reconnection of service to ***. Our admin team will activate your DStv immediately.
We’re here for you, feel free to contact us if you requite any further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply28 Aug 2018, 17:00
Official
Good day Jakes
Thank you for taking my call today.
I apologise that your request was not processed on time.
As discussed, please send us your request for the reconnection of service to ***. Our admin team will activate your DStv immediately.
We’re here for you, feel free to contact us if you requite any further assistance.
Kind regards
Dinah
Best regards,