<p>My Explora starting giving issues a month ago with the hard drive crashing. I brought it in yesterday and was given a replacement unit. On getting home, the decoder kept freezing and on bringing it back again, I was told the hard drive was faulty and needs to be replaced so I got another unit. Last night the second replacement unit started crashing with an error that the hard drive was *******. I'm waiting now (Sunday) again for a replacement unit. They just bought one out and on plugging it in, the HDMI port is dead. I asked for a new unit as this is now the third replacement refurbished unit which is faulty, just to get told that they can't and I have to take another refurbished unit. I live 80km away from Randburg and 6 hours in the car and 480km later, I'm leaving here again with another refurbished unit. Not on. If I could give 0 stars I would....</p>
Dear Quintin Greyling
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Quintin Greyling
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Regards
MultiChoice Team
Best regards,
Good day Mr Greyling
We could not get hold of you today to discuss your query telephonically.
Our records show that your decoder has been swapped yesterday. The reason for calling was to establish if the decoder is now working. Please advise if the issue still persist.
Thank you for taking the time to contact us.
Best regards
Dinah
Best regards,
Good day Mr Greyling
We could not get hold of you today to discuss your query telephonically.
Our records show that your decoder has been swapped yesterday. The reason for calling was to establish if the decoder is now working. Please advise if the issue still persist.
Thank you for taking the time to contact us.
Best regards
Dinah
Best regards,
Good day Mr Greyling
We tried to contact you today but could not reach you.
Please do contact us should you require any further assistance regarding your decoder.
Thank you for taking the time to contact us.
Best regards
Dinah
Best regards,
Good day Mr Greyling
We tried to contact you today but could not reach you.
Please do contact us should you require any further assistance regarding your decoder.
Thank you for taking the time to contact us.
Best regards
Dinah
Best regards,
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