EM
Ethel M

1 reviews | Active since Nov 2020

09 Jan 2021, 20:41

Decoder disconnected

I am so irate and angry. My decoder was disconnected yesterday and when I call do a follow up a consultant advise me that it's because of Explorer decoder I odered March 2020. A decoder of which I didn't order and delivered where I am not staying and signed for it. I have been doing a follow up promised to resolved my issue even now since March 2020.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jan 2021, 20:59
Official
Hi Ethel, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,