CP
Christoff P
1 reviews | Active since Feb 2014
09 Feb 2018, 07:52
Decoder Care ****
Good Day
I have tried many times to cancel my decoder care contract without any luck. I have sent a mail again on Monday without any response. DSTV is taking every month money from my account and when you want to claim they say you are on the wrong contract for your decoder. If I was on the wrong decoder why did you take my money every month. So you can just take money on something I don't own. Sounds like the biggest **** ever to me!!!!!!!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Feb 2018, 08:54Dear Christoff
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Feb 2018, 08:54
Official
Dear Christoff
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Feb 2018, 15:28Good day Christoff
Thank you for sending us your query.
I have referred your query to our insurance team. Kindly expect a follow up call directly from them.
You can also contact them directly on ***. Our insurance team operates Monday to Friday from 08h00 to 17h00.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply09 Feb 2018, 15:28
Official
Good day Christoff
Thank you for sending us your query.
I have referred your query to our insurance team. Kindly expect a follow up call directly from them.
You can also contact them directly on ***. Our insurance team operates Monday to Friday from 08h00 to 17h00.
Kind regards
Dinah
Best regards,