DE
Dawie E
1 reviews | Active since Dec 2011
09 Mar 2015, 10:43
Decoder Care Contract still active !!!
I couldn't believe it. After cancelling the decoder care contract each month for the last 4 months and a complaint on Hello Peter It's still not done!!!<br> <br> What is going on, every month I send emails and phone but with no luck: Check the Previous Hello Peter Complaints!!! Please pay back my money!!!<br> <br> I am sending the complaint to Beeld and Rapport's complaints as well.<br> <br> Mr DS ERASMUS <br> Customer No: ***1<br> Acc Number: ***6<br> Decoder Care Contract: *** (Policy Number)<br> TEL NR: ***
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
10 Mar 2015, 07:16Hello Dawie28,
We would like to sincerely apologies for and any inconvenience caused. Please be advised that we have escalated your decoder insurance cancellation to the relevant department for urgent assistance. Feedback will be provided soonest.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologies for and any inconvenience caused. Please be advised that we have escalated your decoder insurance cancellation to the relevant department for urgent assistance. Feedback will be provided soonest.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply10 Mar 2015, 07:16
Official
Hello Dawie28,
We would like to sincerely apologies for and any inconvenience caused. Please be advised that we have escalated your decoder insurance cancellation to the relevant department for urgent assistance. Feedback will be provided soonest.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologies for and any inconvenience caused. Please be advised that we have escalated your decoder insurance cancellation to the relevant department for urgent assistance. Feedback will be provided soonest.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
