BE
Barry E
1 reviews | Active since Feb 2021
08 Feb 2022, 12:19
Decoder
Absolute worst service received. Phoned the call center 3 times to add a new decoder to my package and remove the old one from my package Their Team Members do not know what they are doing. So I must pay over R 900 per month for nothing
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Feb 2022, 14:07Hi Barry Edwards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Feb 2022, 14:07
Official
Hi Barry Edwards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Feb 2022, 19:12Hi Barry Edwards,
As advised on our telephone discussion, you were able to add a new decoder to the account. The address for Showmax and DStv now are updated to ***.
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
As advised on our telephone discussion, you were able to add a new decoder to the account. The address for Showmax and DStv now are updated to ***.
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Feb 2022, 19:12
Official
Hi Barry Edwards,
As advised on our telephone discussion, you were able to add a new decoder to the account. The address for Showmax and DStv now are updated to ***.
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
As advised on our telephone discussion, you were able to add a new decoder to the account. The address for Showmax and DStv now are updated to ***.
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
Best regards,