Declined for the special on Explora

Item: DStv (MultiChoice)
Rating: 2
Author: Annemarie D

I send an sms to DPP for the special they have on the explora, they declined me???? I have an account with multichoice for many years and I am prompt with my payment every month, I am currently on the premium package and pay more than my payment that is due, where is the trust in there customers or is my credit record not enough trust for them.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

19 Nov 2015, 07:42

Hello shamara,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply19 Nov 2015, 07:42

Official