YJvR
Yolanda Janse van Rensburg

1 reviews | Active since Mar 2009

11 Feb 2016, 11:12

Declined

I app**** for the Price Lock R889 special that DSTV has currently for 24 months, I was declined due to my credit report.<br> This to me is news seeing that I just bought a house for over R1mil and I am sure that if my credit was bad I would not even have qualified for the house. Funny that for an amount of R889 pm I am being declined, my husband and I have been dedicated DSTV clients for more than 16 years + paying our debit order every month for sometimes more than R1200.<br> I really think that my application should be reconsidered and that I should get this deal. I am at no point a risk and my ITC report also shows that I am on a credit rating of 890 points which indicates \very good\".<br> "

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Feb 2016, 11:58
Official
Hello yjvrens,

We're sorry to hear of the disappointment you experience when applying for our DPP (Decoder payment Plan). Please accept our apology for the delayed response.

We have referred your query to the DPP department for urgent assistance. Kindly expect feedback directly from them.

We value your support. Should you require any further assistance, please don't hesitate to contacts us using our communication channels below :

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Elna

Best regards,