LN
Lucille N

1 reviews | Active since Jun 2012

21 Dec 2022, 03:41

Deceiving sale for Streama box.

They sold me lies. The consultant said buy a DSTV Streamer it comes with free Netflix free Showmax and reduced DSTV Premium Packages to R699.

Yesterday I tried to install it and I am told you pay for Netflix through separate account and Premium package is R999. The only thing that hat is free is Showmax which is standard even without the streams box.

I have smart tv. This box is made for people without smart TVs.

I called yesterday before I opened box and I starter by confirming if Netflix is free on the Streama box. The person I spoke said yes, after I opened it she said but u still need to have an account privately meaning I still need to pay.

I don’t want it anymore cos they ****

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Dec 2022, 07:18
Official
Hi  Lucille, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Dec 2022, 14:14
Official
Hi  Lucille, 

As per our telephone conversation, we have escalated the query to the relevant department. 

Kind regards,
DStv: Hello Peter Team 

Best regards,