EZ
Evelyn Z

1 reviews | Active since Feb 2022

06 Mar 2022, 19:39

********* rewards system

I give up on DStv rewards hey. If you'll are unable to keep up with that system, please just retract it. I had 67 stars, got a contract, upgraded to premium, added showmax and the stars top-up afforded me legend status. Now all of a sudden after claiming the rewards I have been downgraded to super star level. Is this a marketing tool to get us to take up all your products? You'll are not trustworthy hey. We cant keep complaining about the same thing. Learn to respect your customers.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2022, 19:58
Official
Hi Evelyn ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,