KN
Khensani N
1 reviews | Active since Jun 2021
14 Jun 2023, 10:12
Debiting more money than subscribed
Multichoice is a ****mer,they have been debiting money for a subscription we are not using,i have called more than 4 times trying to get the refund back into the multichoice account,but everytime the consultants promise to sort it out,but instead on the app it says we owe them.mxm now i see why people unsubscribe from their service.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Jun 2023, 11:03Hi Khensani,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Jun 2023, 11:03
Official
Hi Khensani,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
KN
Khensani N's updateReviewer Update
15 Jun 2023, 11:07Thank you multichoice for attending to my query yesterday,today the fees were refunded back into the account.
KN
Khensani N's update15 Jun 2023, 11:07
Reviewer Update
Thank you multichoice for attending to my query yesterday,today the fees were refunded back into the account.